FOURWORD Shipping and Returns
Our goal at FOURWORD is to get you your product as quickly as possible and ship all orders within two to five business days. If you need your order to arrive by a specific date, you MUST specify this in the comments section or call us at 1-780-513-4386 and speak with a customer service representative.
*There may be additional costs incurred in such cases and we will notify you if that is the case.*
Orders with Free Delivery are shipped Canada Post Ground Delivery Service and generally arrive within 5-10 days after your order was placed. You will be emailed your tracking number and estimated delivery date when your order ships. Orders are shipped Monday - Friday from 9am - 5pm MST.
With the exception of shipping errors or a defective product, FOURWORD does not issue credit or refunds for shipping charges.
In the event of any order with Free Shipping, returned items will be refunded minus the shipping charges incurred by FOURWORD.
To be returned, products must be unused with original packaging and tags.
We do NOT issue credits or refunds for items that were on sale or discounted. Those sales are FINAL.
A Tracking Number will be emailed to you once your order has been shipped. To track your package, please visit Canada Post and enter the tracking number that was emailed to you. Once your order is shipped, Canada Post will do everything they can to deliver it to you on time. In the event of a delayed delivery, you may contact Canada Post, chat with us on the bottom right screen, or call us at 1-780-513-4386 and we will work with you and Canada Post to expedite the delivery of your package.
Signing For Delivery
All deliveries MUST be signed for. Otherwise FOURWORD cannot take responsibility for delivery.
All orders being delivered to a P.O. Box will be shipped via Canada Post. Because there is no signature option available for deliveries to a P.O. Box, FOURWORD cannot take responsibility for delivery.
Shipping Outside of Canada
We ship worldwide. If you are from the US, simply put your order in and it will give you the estimate for shipping. If you are from around the world, email us or chat with us online to get a quote for you.
We look FOURWORD to shipping to you!
Enter Your Tracking Number at Canada Post.